妙缘堂平台由 广州策翁企业管理咨询有限公司(以下简称「我们」)开发并运营。我们深知个人信息对您的重要性,将按照法律法规的规定保护您的个人信息安全。本隐私政策旨在向您说明我们如何收集、使用、存储和保护您的个人信息,以及您享有的相关权利。
请您在使用本平台服务前仔细阅读并充分理解本政策。如您不同意本政策任何内容,请立即停止使用本平台服务。
一、我们收集的信息
1. 您主动提供的信息
- 账户信息:手机号码(用于登录验证与账号安全)、昵称、头像;
- 生辰档案:出生日期、时间、性别、出生地与经度。这是排盘与个性化解读功能所必需的最小集合,属于您的个人敏感信息,我们仅在您主动填写时收集,并以加密方式存储;
- 反馈内容:您提交的意见反馈、联系方式与截图,仅用于回访核对与问题处理;
- 支付信息:订单金额、支付方式、交易流水号(不含完整银行卡号)。
2. 使用服务时自动收集的信息
- 设备信息:设备型号、操作系统版本,用于保障服务稳定运行;
- 日志信息:访问时间、功能使用情况、答题与阅读记录,用于错题本、继续阅读与掌握度分析。
3. 从第三方获取的信息
当您使用苹果 App Store 内购或微信、支付宝支付时,支付平台会向我们返回支付结果通知(订单状态与流水号),我们不会获取您的银行账户完整信息。
二、我们如何使用信息
- 创建和管理您的账户,提供排盘、问答、内容学习与擂台对战等服务;
- 处理会员开通、金币充值与内容解锁;
- 向您发送服务通知与重要公告;
- 保障账号安全,防范欺诈与刷量风险(如 AI 问答次数与金币的风控校验);
- 改进和优化我们的产品与服务;
- 经您同意的其他用途。
上述信息不用于任何广告定向,也不会用于与功能无关的用户画像。
三、生辰信息的特别保护
生辰信息是本平台收集的唯一敏感个人信息,我们承诺:
- 仅用于为您本人排盘、推算与生成解读,不会向其他用户展示;问答与对局中不会泄露您的生辰;
- 采用「最小必要」原则:只存排盘必需的字段,出生地精确到市级即可满足功能;
- 您可随时在「我的 → 我的档案」中查看、修改或清空生辰档案。
四、涉及的第三方 SDK 及服务
为保障平台功能的正常运行,我们集成了以下第三方 SDK:
五、信息的存储与保护
- 存储地点:您的个人信息存储在中国境内服务器上,不会跨境传输。
- 存储期限:我们在实现服务目的所需的最短期限内保留您的个人信息。账号注销经过 7 天冷静期后,档案、记录与收藏将被匿名化处理或安全删除(法律法规另有要求的除外)。
- 安全措施:采用 HTTPS 加密传输;生辰等敏感信息加密存储;实施访问控制,仅授权人员可访问个人信息;定期进行安全检查。
六、您的权利
- 查阅与更正:您可在「我的」与「我的档案」中随时查看和修改个人信息、生辰档案、昵称与头像;
- 删除:您可删除收藏、大事记与反馈内容,或要求我们删除您的个人信息(法律法规要求保留的除外);
- 撤回同意:您可在手机系统设置中撤回已授予的权限(如通知、相册等);
- 注销账号:您可在「设置」中申请注销账号,注销设有 7 天冷静期;期满后所有个人信息将被匿名化处理或删除,金币与会员权益不予退还;
- 投诉与建议:如您对个人信息处理有疑问或不满,可通过文末联系方式与我们联系,我们将在 7 个工作日内回复。
七、未成年人保护
本平台内容面向对传统文化有兴趣的成年用户。如您未满 18 周岁,请在法定监护人陪同下阅读本隐私政策,并在征得监护人同意后使用本平台服务;未成年人不提供任何付费服务。如监护人发现未成年人未经同意向我们提供了个人信息,请立即联系我们处理。
八、隐私政策的更新
我们可能适时更新本隐私政策。更新后会在平台内以公告或通知的形式告知;重大变更时,我们会通过系统通知、弹窗等方式征得您的重新同意。请定期查阅本政策以了解最新内容。
九、联系我们
Miaoyuantang · Privacy Policy
Last updated: 30 September 2026 | Effective: 30 September 2026
Miaoyuantang (the "Platform") is developed and operated by Guangzhou Ceweng Enterprise Management Consulting Co., Ltd. ("we", "us"). We understand the importance of your personal information and protect it in accordance with applicable laws and regulations. This Privacy Policy explains what we collect, how we use, store and protect it, and the rights you have.
Please read this Policy carefully before using the Platform. If you do not agree with any part of it, please stop using the Platform immediately.
1. Information We Collect
1.1 Information you provide
- Account information: mobile phone number (for sign-in verification and account security), nickname and avatar;
- Birth chart profile: date of birth, time of birth, gender, birthplace and longitude. This is the minimum set required by the chart-casting and interpretation features. It is sensitive personal information, collected only when you actively enter it, and stored in encrypted form;
- Feedback: your messages, contact details and screenshots, used only for follow-up and issue resolution;
- Payment information: order amount, payment method and transaction number (never your full bank card number).
1.2 Information collected automatically
- Device information: device model and OS version, used to keep the service stable;
- Log information: access time, feature usage, quiz and reading records, used for the mistake notebook, continue-reading and proficiency analysis.
1.3 Information from third parties
When you pay through Apple In-App Purchase, WeChat Pay or Alipay, the payment provider returns a payment result notification (order status and transaction number). We never receive your full bank account details.
2. How We Use Information
- To create and manage your account and provide chart casting, Q&A, content learning and arena duels;
- To process membership, coin purchases and content unlocking;
- To send you service notices and important announcements;
- To secure accounts and prevent fraud or abuse (for example, rate-limit checks on Q&A and coins);
- To improve and optimise our products and services;
- For other purposes with your consent.
We do not use this information for advertising targeting, nor to build profiles unrelated to the features we provide.
3. Special Protection of Birth Data
Birth data is the only sensitive personal information we collect. We commit that it is:
- used solely to cast charts, perform calculations and generate interpretations for you personally; never shown to other users, and never exposed in Q&A or duels;
- collected on a strict "minimum necessary" basis — only fields required for charting, with birthplace accurate to city level;
- fully under your control: you can view, edit or clear it at any time under "Me → My Profile".
4. Third-Party SDKs and Services
- Tencent Cloud SMS — sends verification codes for phone binding and sign-in; may collect your phone number. Privacy policy: cloud.tencent.com
- WeChat Pay / Alipay — completes membership and coin payments; may collect device information, order amount and transaction number. WeChat Pay policy · Alipay policy
- Apple In-App Purchase — iOS payments for membership and coins; may collect Apple account transaction information (we only receive the payment result and never touch your payment account). Apple privacy policy
- GeTui UniPush — push notifications for replies, order status and system notices; may collect device identifier (e.g. ClientID), device model, OS version and network status. GeTui privacy policy
- AI service — powers the "Miaoxiaotong" Q&A; may collect the questions you type (used only to generate replies, never for model training).
- Cloud storage — stores files such as avatars; the provider may be Tencent Cloud COS, Alibaba Cloud OSS or uniCloud depending on deployment; may collect uploaded file data (no personal identity information).
5. Storage and Security
- Location: your personal information is stored on servers located in mainland China and is not transferred across borders.
- Retention: we keep personal information only for the shortest period necessary. After a 7-day cooling-off period following account deletion, profiles, records and favourites are anonymised or securely deleted (unless retention is required by law).
- Measures: HTTPS-encrypted transmission; encrypted storage of sensitive data such as birth information; access controls limiting personal data to authorised personnel; regular security reviews.
6. Your Rights
- Access and correction: view and edit your profile, birth data, nickname and avatar under "Me";
- Deletion: delete favourites, timeline entries and feedback, or ask us to delete your personal information (except where retention is required by law);
- Withdraw consent: revoke granted permissions (notifications, photo library, etc.) in your device settings;
- Delete account: apply under "Settings"; after a 7-day cooling-off period all personal information is anonymised or deleted. Coins and membership benefits are non-refundable;
- Complaints: contact us using the details below; we respond within 7 business days.
7. Minors
The Platform is intended for adult users interested in traditional culture. If you are under 18, please read this Policy with a legal guardian and use the Platform with their consent; no paid services are offered to minors. If a guardian finds that a minor has provided personal information without consent, please contact us and we will handle it.
8. Updates to This Policy
We may update this Policy from time to time. Updates are announced in-app; for material changes we will seek your renewed consent through system notifications or in-app prompts. Please review this Policy periodically.
9. Contact Us
- Operator: Guangzhou Ceweng Enterprise Management Consulting Co., Ltd.
- Email: hi@ceweng.com
- In-app: "Me → Feedback"